Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
CVSS Score
5.3
EPSS Score
0.002
Published
2022-06-13
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.
CVSS Score
3.5
EPSS Score
0.002
Published
2022-06-13
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVSS Score
6.4
EPSS Score
0.009
Published
2022-03-21
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.
CVSS Score
3.5
EPSS Score
0.005
Published
2022-03-21
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
CVSS Score
4.3
EPSS Score
0.002
Published
2022-03-21
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CVSS Score
3.5
EPSS Score
0.001
Published
2021-10-18
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVSS Score
5.2
EPSS Score
0.001
Published
2021-07-26
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVSS Score
6.5
EPSS Score
0.007
Published
2021-07-26
DoS attack can be performed when an email contains specially designed URL in the body. It can lead to the high CPU usage and cause low quality of service, or in extreme case bring the system to a halt. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions; 8.0.x version 8.0.13 and prior versions.
CVSS Score
6.5
EPSS Score
0.005
Published
2021-06-14
Article Bcc fields and agent personal information are shown when customer prints the ticket (PDF) via external interface. This issue affects: OTRS AG OTRS 7.0.x version 7.0.23 and prior versions; 8.0.x version 8.0.10 and prior versions.
CVSS Score
5.7
EPSS Score
0.003
Published
2021-02-08