The ACL-customer-status Ticket Type setting in Open Ticket Request System (OTRS) before 3.0.0-beta1 does not restrict the ticket options after an AJAX reload, which allows remote authenticated users to bypass intended ACL restrictions on the (1) Status, (2) Service, and (3) Queue via selections.
CVSS Score
6.5
EPSS Score
0.002
Published
2011-03-18
Open Ticket Request System (OTRS) before 2.4.10, and 3.x before 3.0.3, does not present warnings about incoming encrypted e-mail messages that were based on revoked PGP or GPG keys, which makes it easier for remote attackers to spoof e-mail communication by leveraging a key that has a revocation signature.
CVSS Score
5.0
EPSS Score
0.002
Published
2011-03-18
Race condition in the Kernel::System::Main::FileWrite method in Open Ticket Request System (OTRS) before 2.4.8 allows remote authenticated users to corrupt the TicketCounter.log data in opportunistic circumstances by creating tickets.
CVSS Score
4.9
EPSS Score
0.003
Published
2011-03-18
The AgentTicketForward feature in Open Ticket Request System (OTRS) before 2.4.7 does not properly remove inline images from HTML e-mail messages, which allows remote attackers to obtain potentially sensitive image information in opportunistic circumstances by reading a forwarded message in a standard e-mail client.
CVSS Score
4.3
EPSS Score
0.003
Published
2011-03-18
Open Ticket Request System (OTRS) before 2.3.6 does not properly handle e-mail messages in which the From line contains UTF-8 characters associated with diacritical marks and an invalid charset, which allows remote attackers to cause a denial of service (duplicate tickets and duplicate auto-responses) by sending a crafted message to a POP3 mailbox.
CVSS Score
5.0
EPSS Score
0.005
Published
2011-03-18
Open Ticket Request System (OTRS) before 2.3.5 does not properly disable hidden permissions, which allows remote authenticated users to bypass intended queue access restrictions in opportunistic circumstances by visiting a ticket, related to a certain ordering of permission-set and permission-remove operations involving both hidden permissions and other permissions.
CVSS Score
6.0
EPSS Score
0.002
Published
2011-03-18
The (1) AgentInterface and (2) CustomerInterface components in Open Ticket Request System (OTRS) before 3.0.6 place cleartext credentials into the session data in the database, which makes it easier for context-dependent attackers to obtain sensitive information by reading the _UserLogin and _UserPW fields.
CVSS Score
5.0
EPSS Score
0.003
Published
2011-03-18
webscript.pl in Open Ticket Request System (OTRS) 2.3.4 and earlier allows remote attackers to execute arbitrary commands via unspecified vectors, related to a "command injection vulnerability."
CVSS Score
7.5
EPSS Score
0.026
Published
2011-03-11
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