Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVSS Score
6.4
EPSS Score
0.009
Published
2022-03-21
When OTRS uses multiple backends for user authentication (with LDAP), agents are able to login even if the account is set to invalid. This issue affects OTRS; 8.0.9 and prior versions.
CVSS Score
4.1
EPSS Score
0.002
Published
2020-11-23
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) 3.3.x before 3.3.16, 4.0.x before 4.0.19, and 5.0.x before 5.0.14 allows remote attackers to inject arbitrary web script or HTML via a crafted attachment.
CVSS Score
6.1
EPSS Score
0.003
Published
2017-02-17
The iPhoneHandle package 0.9.x before 0.9.7 and 1.0.x before 1.0.3 in Open Ticket Request System (OTRS) does not properly restrict use of the iPhoneHandle interface, which allows remote authenticated users to gain privileges, and consequently read or modify OTRS core objects, via unspecified vectors.
CVSS Score
6.5
EPSS Score
0.008
Published
2011-07-19