An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
An issue was discovered in Zammad 3.0 through 3.2. The WebSocket server crashes when messages in non-JSON format are sent by an attacker. The message format is not properly checked and parsing errors not handled. This leads to a crash of the service process.
An issue was discovered in Zammad 3.0 through 3.2. The Forgot Password functionality is implemented in a way that would enable an anonymous user to guess valid user emails. In the current implementation, the application responds differently depending on whether the input supplied was recognized as associated with a valid user. This behavior could be used as part of a two-stage automated attack. During the first stage, an attacker would iterate through a list of account names to determine which correspond to valid accounts. During the second stage, the attacker would use a list of common passwords to attempt to brute force credentials for accounts that were recognized by the system in the first stage.
Zammad GmbH Zammad 2.3.0 and earlier is affected by: Cross Site Scripting (XSS) - CWE-80. The impact is: Execute java script code on users browser. The component is: web app. The attack vector is: the victim must open a ticket. The fixed version is: 2.3.1, 2.2.2 and 2.1.3.
Zammad GmbH Zammad version 2.3.0 and earlier contains a Improper Neutralization of Script-Related HTML Tags in a Web Page (CWE-80) vulnerability in the subject of emails which are not html quoted in certain cases. This can result in the embedding and execution of java script code on users browser. This attack appear to be exploitable via the victim openning a ticket. This vulnerability appears to have been fixed in 2.3.1, 2.2.2 and 2.1.3.
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attackers can login with the hashed password itself (e.g., from the DB) instead of the valid password string.
An XSS issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. Attachments are opened in a new tab instead of getting downloaded. This creates an attack vector of executing code in the domain of the application.
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. XSS can be triggered via malicious HTML in a chat message or the content of a ticket article, when using either the REST API or the WebSocket API.
An issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1, caused by lack of a protection mechanism involving HTTP Access-Control headers. To exploit the vulnerability, an attacker can send cross-domain requests directly to the REST API for users with a valid session cookie and receive the result.
A CSRF issue was discovered in Zammad before 1.0.4, 1.1.x before 1.1.3, and 1.2.x before 1.2.1. To exploit the vulnerability, an attacker can send cross-domain requests directly to the REST API for users with a valid session cookie.