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Vulnerabilities
Vulnerable Software

Vulnerability Details CVE-2020-10100

An issue was discovered in Zammad 3.0 through 3.2. It allows for users to view ticket customer details associated with specific customers. However, the application does not properly implement access controls related to this functionality. As such, users of one company are able to access ticket data from other companies. Due to the multi-tenant nature of this application, users who can access ticket details from one organization to the next allows for users to exfiltrate potentially sensitive data of other companies.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.003
EPSS Ranking 54.9%
CVSS Severity
CVSS v3 Score 6.5
CVSS v2 Score 4.0
Products affected by CVE-2020-10100
  • Zammad » Zammad » Version: 1.0.0
    cpe:2.3:a:zammad:zammad:1.0.0
  • Zammad » Zammad » Version: 1.0.1
    cpe:2.3:a:zammad:zammad:1.0.1
  • Zammad » Zammad » Version: 1.0.2
    cpe:2.3:a:zammad:zammad:1.0.2
  • Zammad » Zammad » Version: 1.0.3
    cpe:2.3:a:zammad:zammad:1.0.3
  • Zammad » Zammad » Version: 1.0.4
    cpe:2.3:a:zammad:zammad:1.0.4
  • Zammad » Zammad » Version: 1.1.0
    cpe:2.3:a:zammad:zammad:1.1.0
  • Zammad » Zammad » Version: 1.1.1
    cpe:2.3:a:zammad:zammad:1.1.1
  • Zammad » Zammad » Version: 1.1.2
    cpe:2.3:a:zammad:zammad:1.1.2
  • Zammad » Zammad » Version: 1.1.3
    cpe:2.3:a:zammad:zammad:1.1.3
  • Zammad » Zammad » Version: 1.1.4
    cpe:2.3:a:zammad:zammad:1.1.4
  • Zammad » Zammad » Version: 1.2.0
    cpe:2.3:a:zammad:zammad:1.2.0
  • Zammad » Zammad » Version: 1.2.1
    cpe:2.3:a:zammad:zammad:1.2.1
  • Zammad » Zammad » Version: 1.2.2
    cpe:2.3:a:zammad:zammad:1.2.2
  • Zammad » Zammad » Version: 1.2.3
    cpe:2.3:a:zammad:zammad:1.2.3
  • Zammad » Zammad » Version: 1.3.0
    cpe:2.3:a:zammad:zammad:1.3.0
  • Zammad » Zammad » Version: 1.3.1
    cpe:2.3:a:zammad:zammad:1.3.1
  • Zammad » Zammad » Version: 1.3.2
    cpe:2.3:a:zammad:zammad:1.3.2
  • Zammad » Zammad » Version: 1.4.0
    cpe:2.3:a:zammad:zammad:1.4.0
  • Zammad » Zammad » Version: 1.4.1
    cpe:2.3:a:zammad:zammad:1.4.1
  • Zammad » Zammad » Version: 1.5.0
    cpe:2.3:a:zammad:zammad:1.5.0
  • Zammad » Zammad » Version: 1.5.1
    cpe:2.3:a:zammad:zammad:1.5.1
  • Zammad » Zammad » Version: 1.6.0
    cpe:2.3:a:zammad:zammad:1.6.0
  • Zammad » Zammad » Version: 1.6.1
    cpe:2.3:a:zammad:zammad:1.6.1
  • Zammad » Zammad » Version: 2.0.0
    cpe:2.3:a:zammad:zammad:2.0.0
  • Zammad » Zammad » Version: 2.0.1
    cpe:2.3:a:zammad:zammad:2.0.1
  • Zammad » Zammad » Version: 2.1.0
    cpe:2.3:a:zammad:zammad:2.1.0
  • Zammad » Zammad » Version: 2.1.1
    cpe:2.3:a:zammad:zammad:2.1.1
  • Zammad » Zammad » Version: 2.1.2
    cpe:2.3:a:zammad:zammad:2.1.2
  • Zammad » Zammad » Version: 2.10.0
    cpe:2.3:a:zammad:zammad:2.10.0
  • Zammad » Zammad » Version: 2.2.0
    cpe:2.3:a:zammad:zammad:2.2.0
  • Zammad » Zammad » Version: 2.2.1
    cpe:2.3:a:zammad:zammad:2.2.1
  • Zammad » Zammad » Version: 2.2.2
    cpe:2.3:a:zammad:zammad:2.2.2
  • Zammad » Zammad » Version: 2.3.0
    cpe:2.3:a:zammad:zammad:2.3.0
  • Zammad » Zammad » Version: 2.3.1
    cpe:2.3:a:zammad:zammad:2.3.1
  • Zammad » Zammad » Version: 2.4.0
    cpe:2.3:a:zammad:zammad:2.4.0
  • Zammad » Zammad » Version: 2.4.1
    cpe:2.3:a:zammad:zammad:2.4.1
  • Zammad » Zammad » Version: 2.5.0
    cpe:2.3:a:zammad:zammad:2.5.0
  • Zammad » Zammad » Version: 2.5.1
    cpe:2.3:a:zammad:zammad:2.5.1
  • Zammad » Zammad » Version: 2.6.0
    cpe:2.3:a:zammad:zammad:2.6.0
  • Zammad » Zammad » Version: 2.6.1
    cpe:2.3:a:zammad:zammad:2.6.1
  • Zammad » Zammad » Version: 2.7.0
    cpe:2.3:a:zammad:zammad:2.7.0
  • Zammad » Zammad » Version: 2.7.1
    cpe:2.3:a:zammad:zammad:2.7.1
  • Zammad » Zammad » Version: 2.7.2
    cpe:2.3:a:zammad:zammad:2.7.2
  • Zammad » Zammad » Version: 2.8.0
    cpe:2.3:a:zammad:zammad:2.8.0
  • Zammad » Zammad » Version: 2.8.1
    cpe:2.3:a:zammad:zammad:2.8.1
  • Zammad » Zammad » Version: 2.9.0
    cpe:2.3:a:zammad:zammad:2.9.0
  • Zammad » Zammad » Version: 3.0.0
    cpe:2.3:a:zammad:zammad:3.0.0
  • Zammad » Zammad » Version: 3.0.1
    cpe:2.3:a:zammad:zammad:3.0.1
  • Zammad » Zammad » Version: 3.1.0
    cpe:2.3:a:zammad:zammad:3.1.0
  • Zammad » Zammad » Version: 3.1.1
    cpe:2.3:a:zammad:zammad:3.1.1
  • Zammad » Zammad » Version: 3.2.0
    cpe:2.3:a:zammad:zammad:3.2.0


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