It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVSS Score
5.3
EPSS Score
0.011
Published
2021-09-06
It's possible to craft a request for appointment edit screen, which could lead to the XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVSS Score
5.7
EPSS Score
0.006
Published
2021-09-06
Malicious attacker is able to find out valid user logins by using the "lost password" feature. This issue affects: OTRS AG ((OTRS)) Community Edition version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions.
CVSS Score
5.3
EPSS Score
0.009
Published
2021-09-06
Multiple SQL injection vulnerabilities in Open Ticket Request System (OTRS) Help Desk 3.0.x before 3.0.22, 3.1.x before 3.1.18, and 3.2.x before 3.2.9 allow remote authenticated users to execute arbitrary SQL commands via unspecified vectors related to Kernel/Output/HTML/PreferencesCustomQueue.pm, Kernel/System/CustomerCompany.pm, Kernel/System/Ticket/IndexAccelerator/RuntimeDB.pm, Kernel/System/Ticket/IndexAccelerator/StaticDB.pm, and Kernel/System/TicketSearch.pm.
CVSS Score
8.8
EPSS Score
0.013
Published
2021-08-09
Cross-site scripting (XSS) vulnerability in Open Ticket Request System (OTRS) ITSM 3.0.x before 3.0.9, 3.1.x before 3.1.10, and 3.2.x before 3.2.7 allows remote authenticated users to inject arbitrary web script or HTML via an ITSM ConfigItem search.
CVSS Score
5.4
EPSS Score
0.007
Published
2021-08-09
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVSS Score
5.2
EPSS Score
0.008
Published
2021-07-26
Agents are able to list customer user emails without required permissions in the bulk action screen. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVSS Score
3.5
EPSS Score
0.009
Published
2021-07-26
Agents are able to list appointments in the calendars without required permissions. This issue affects: OTRS AG ((OTRS)) Community Edition: 6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x versions prior to 7.0.27.
CVSS Score
3.5
EPSS Score
0.007
Published
2021-07-26
It's possible to create an email which contains specially crafted link and it can be used to perform XSS attack. This issue affects: OTRS AG ((OTRS)) Community Edition:6.0.x version 6.0.1 and later versions. OTRS AG OTRS: 7.0.x version 7.0.27 and prior versions; 8.0.x version 8.0.14 and prior versions.
CVSS Score
6.5
EPSS Score
0.007
Published
2021-07-26
There is a XSS vulnerability in the ticket overview screens. It's possible to collect various information by having an e-mail shown in the overview screen. Attack can be performed by sending specially crafted e-mail to the system and it doesn't require any user intraction. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.26 and prior versions.
CVSS Score
7.5
EPSS Score
0.012
Published
2021-06-16