An attacker who is logged into OTRS as an admin user may manipulate the URL to cause execution of JavaScript in the context of OTRS.
CVSS Score
3.5
EPSS Score
0.01
Published
2022-09-05
A reply to a forwarded email article by a 3rd party could unintensionally expose the email content to the ticket customer under certain circumstances.
CVSS Score
3.5
EPSS Score
0.002
Published
2022-06-13
Attacker is able to determine if the provided username exists (and it's valid) using Request New Password feature, based on the response time.
CVSS Score
5.3
EPSS Score
0.002
Published
2022-06-13
When Secure::DisableBanner system configuration has been disabled and agent shares his calendar via public URL, received ICS file contains OTRS release number.
CVSS Score
3.5
EPSS Score
0.002
Published
2022-06-13
Specially crafted string in OTRS system configuration can allow the execution of any system command.
CVSS Score
6.4
EPSS Score
0.009
Published
2022-03-21
Malicious translator is able to inject JavaScript code in few translatable strings (where HTML is allowed). The code could be executed in the Package manager. This issue affects: OTRS AG OTRS 7.0.x version: 7.0.32 and prior versions, 8.0.x version: 8.0.19 and prior versions.
CVSS Score
3.5
EPSS Score
0.005
Published
2022-03-21
Accounted time is shown in the Ticket Detail View (External Interface), even if ExternalFrontend::TicketDetailView###AccountedTimeDisplay is disabled.
CVSS Score
4.3
EPSS Score
0.002
Published
2022-03-21
Agents are able to lock the ticket without the "Owner" permission. Once the ticket is locked, it could be moved to the queue where the agent has "rw" permissions and gain a full control. This issue affects: OTRS AG OTRS 8.0.x version: 8.0.16 and prior versions.
CVSS Score
3.5
EPSS Score
0.001
Published
2021-10-18
Generated Support Bundles contains private S/MIME and PGP keys if containing folder is not hidden. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVSS Score
5.2
EPSS Score
0.001
Published
2021-09-06
It's possible to create an email which can be stuck while being processed by PostMaster filters, causing DoS. This issue affects: OTRS AG ((OTRS)) Community Edition 6.0.x version 6.0.1 and later versions. OTRS AG OTRS 7.0.x version 7.0.28 and prior versions; 8.0.x version 8.0.15 and prior versions.
CVSS Score
5.3
EPSS Score
0.004
Published
2021-09-06