Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.
A SQL injection vulnerability in the "Search" functionality of "tickets.php" page in osTicket <=1.17.5 allows authenticated attackers to execute arbitrary SQL commands via the "keywords" and "topic_id" URL parameters combination.
Cross Site Scripting vulnerability in the sanitize function in Enhancesoft osTicket 1.18.0 allows a remote attacker to escalate privileges via a crafted support ticket.
A stored cross-site scripting (XSS) vulnerability in the component audit/class.audit.php of osTicket-plugins - Storage-FS before commit a7842d494889fd5533d13deb3c6a7789768795ae allows attackers to execute arbitrary web scripts or HTML via a crafted SVG file.
PHP remote file inclusion vulnerability in open_form.php in osTicket allows remote attackers to execute arbitrary PHP code via a URL in the include_dir parameter.
Directory traversal vulnerability in attachments.php in osTicket allows remote attackers to read arbitrary files via .. sequences in the file parameter.