Vulnerabilities
Vulnerable Software
Enhancesoft:  >> Osticket  >> 1.17.2  Security Vulnerabilities
Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.
CVSS Score
7.5
EPSS Score
0.173
Published
2026-01-12
Cross Site Scripting vulnerability in the sanitize function in Enhancesoft osTicket 1.18.0 allows a remote attacker to escalate privileges via a crafted support ticket.
CVSS Score
6.1
EPSS Score
0.001
Published
2024-02-20
A stored cross-site scripting (XSS) vulnerability in the Admin panel in Enhancesoft osTicket v1.17.2 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the Role Name parameter.
CVSS Score
4.8
EPSS Score
0.001
Published
2023-10-23
A stored cross-site scripting (XSS) vulnerability in Enhancesoft osTicket v1.17.2 allows attackers to execute arbitrary web scripts or HTML via a crafted payload injected into the Label input parameter when updating a custom list.
CVSS Score
4.8
EPSS Score
0.001
Published
2023-10-23
A denial of service attack might be launched against the server if an unusually lengthy password (more than 10000000 characters) is supplied using the osTicket application. This can cause the website to go down or stop responding. When a long password is entered, this procedure will consume all available CPU and memory.
CVSS Score
7.5
EPSS Score
0.003
Published
2023-06-14


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