Vulnerability Details CVE-2026-34248
Zammad is a web based open source helpdesk/customer support system. Prior to 7.0.1, customers in shared organizations (means they can see each other's tickets) could see fields which are not intended for customers - including fields not intended for them at all (e.g. priority, custom ticket attributes for internal purposes). This was the case when a customer opened a ticket from another user of the same shared organization. They are not able to modify these field. This vulnerability is fixed in 7.0.1.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.0
EPSS Ranking 13.1%
CVSS Severity
CVSS v3 Score 5.7