Vulnerabilities
Vulnerable Software

Vulnerability Details CVE-2025-2493

Path Traversal vulnerability in Softdial Contact Center of Sytel Ltd. This vulnerability allows an attacker to manipulate the ‘id’ parameter of the ‘/softdial/scheduler/load.php’ endpoint to navigate beyond the intended directory. This can allow unauthorised access to sensitive files outside the expected scope, posing a security risk.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.003
EPSS Ranking 48.2%
CVSS Severity
CVSS v3 Score 7.5
Products affected by CVE-2025-2493


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