Vulnerability Details CVE-2024-28986
SolarWinds Web Help Desk was found to be susceptible to a Java Deserialization Remote Code Execution vulnerability that, if exploited, would allow an attacker to run commands on the host machine.
While it was reported as an unauthenticated vulnerability, SolarWinds has been unable to reproduce it without authentication after thorough testing.
However, out of an abundance of caution, we recommend all Web Help Desk customers apply the patch, which is now available.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.326
EPSS Ranking 96.7%
CVSS Severity
CVSS v3 Score 9.8
Proposed Action
SolarWinds Web Help Desk contains a deserialization of untrusted data vulnerability that could allow for remote code execution.
Ransomware Campaign
Unknown
References
Products affected by CVE-2024-28986
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cpe:2.3:a:solarwinds:web_help_desk:-
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cpe:2.3:a:solarwinds:web_help_desk:12.1
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cpe:2.3:a:solarwinds:web_help_desk:12.4
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cpe:2.3:a:solarwinds:web_help_desk:12.4.2
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cpe:2.3:a:solarwinds:web_help_desk:12.5
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cpe:2.3:a:solarwinds:web_help_desk:12.5.1
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cpe:2.3:a:solarwinds:web_help_desk:12.5.2
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cpe:2.3:a:solarwinds:web_help_desk:12.6
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cpe:2.3:a:solarwinds:web_help_desk:12.7.0
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cpe:2.3:a:solarwinds:web_help_desk:12.7.1
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cpe:2.3:a:solarwinds:web_help_desk:12.7.10
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cpe:2.3:a:solarwinds:web_help_desk:12.7.11
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cpe:2.3:a:solarwinds:web_help_desk:12.7.12
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cpe:2.3:a:solarwinds:web_help_desk:12.7.13
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cpe:2.3:a:solarwinds:web_help_desk:12.7.2
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cpe:2.3:a:solarwinds:web_help_desk:12.7.3
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cpe:2.3:a:solarwinds:web_help_desk:12.7.4
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cpe:2.3:a:solarwinds:web_help_desk:12.7.5
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cpe:2.3:a:solarwinds:web_help_desk:12.7.6
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cpe:2.3:a:solarwinds:web_help_desk:12.7.7
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cpe:2.3:a:solarwinds:web_help_desk:12.7.8
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cpe:2.3:a:solarwinds:web_help_desk:12.7.9
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cpe:2.3:a:solarwinds:web_help_desk:12.8.0
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cpe:2.3:a:solarwinds:web_help_desk:12.8.1
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cpe:2.3:a:solarwinds:web_help_desk:12.8.1.824
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cpe:2.3:a:solarwinds:web_help_desk:12.8.2
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cpe:2.3:a:solarwinds:web_help_desk:12.8.3