Vulnerability Details CVE-2020-3267
A vulnerability in the API subsystem of Cisco Unified Contact Center Express (Unified CCX) could allow an authenticated, remote attacker to change the availability state of any agent. The vulnerability is due to insufficient authorization enforcement on an affected system. An attacker could exploit this vulnerability by authenticating to an affected system with valid agent credentials and performing a specific API call with crafted input. A successful exploit could allow the attacker to change the availability state of an agent, potentially causing a denial of service condition.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.003
EPSS Ranking 55.8%
CVSS Severity
CVSS v3 Score 5.4
CVSS v2 Score 5.5
Products affected by CVE-2020-3267
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cpe:2.3:a:cisco:unified_contact_center_express:-
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cpe:2.3:a:cisco:unified_contact_center_express:10.0(1)
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cpe:2.3:a:cisco:unified_contact_center_express:10.5(1)
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cpe:2.3:a:cisco:unified_contact_center_express:10.6(1)
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cpe:2.3:a:cisco:unified_contact_center_express:11.0(1)
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cpe:2.3:a:cisco:unified_contact_center_express:11.5(1)
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cpe:2.3:a:cisco:unified_contact_center_express:11.5.1es01
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cpe:2.3:a:cisco:unified_contact_center_express:11.5.1su1
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cpe:2.3:a:cisco:unified_contact_center_express:11.6
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cpe:2.3:a:cisco:unified_contact_center_express:11.6(1)
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cpe:2.3:a:cisco:unified_contact_center_express:11.6(2)
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cpe:2.3:a:cisco:unified_contact_center_express:11.6(2)es04
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cpe:2.3:a:cisco:unified_contact_center_express:12.0
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cpe:2.3:a:cisco:unified_contact_center_express:12.0(1)
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cpe:2.3:a:cisco:unified_contact_center_express:12.0(1)es03
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cpe:2.3:a:cisco:unified_contact_center_express:12.5