Vulnerability Details CVE-2020-1779
When dynamic templates are used (OTRSTicketForms), admin can use OTRS tags which are not masked properly and can reveal sensitive information. This issue affects: OTRS AG OTRSTicketForms 6.0.x version 6.0.40 and prior versions; 7.0.x version 7.0.29 and prior versions; 8.0.x version 8.0.3 and prior versions.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.003
EPSS Ranking 55.1%
CVSS Severity
CVSS v3 Score 4.3
CVSS v2 Score 4.0
Products affected by CVE-2020-1779
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cpe:2.3:a:otrs:ticket_forms:6.0.0
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cpe:2.3:a:otrs:ticket_forms:6.0.40
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cpe:2.3:a:otrs:ticket_forms:7.0.0
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cpe:2.3:a:otrs:ticket_forms:7.0.29
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cpe:2.3:a:otrs:ticket_forms:8.0.0
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cpe:2.3:a:otrs:ticket_forms:8.0.3