Vulnerabilities
Vulnerable Software

Vulnerability Details CVE-2019-9753

An issue was discovered in Open Ticket Request System (OTRS) 7.x before 7.0.5. An attacker who is logged into OTRS as an agent or a customer user can use the search result screens to disclose information from invalid system entities. Following is the list of affected entities: Custom Pages, FAQ Articles, Service Catalogue Items, ITSM Configuration Items.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.002
EPSS Ranking 45.5%
CVSS Severity
CVSS v3 Score 3.5
CVSS v2 Score 4.0
Products affected by CVE-2019-9753
  • Otrs » Otrs » Version: 7.0.0
    cpe:2.3:a:otrs:otrs:7.0.0
  • Otrs » Otrs » Version: 7.0.4
    cpe:2.3:a:otrs:otrs:7.0.4


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