Vulnerability Details CVE-2019-12248
An issue was discovered in Open Ticket Request System (OTRS) 7.0.x through 7.0.7, Community Edition 6.0.x through 6.0.19, and Community Edition 5.0.x through 5.0.36. An attacker could send a malicious email to an OTRS system. If a logged-in agent user quotes it, the email could cause the browser to load external image resources.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.006
EPSS Ranking 67.5%
CVSS Severity
CVSS v3 Score 4.3
CVSS v2 Score 4.3
Products affected by CVE-2019-12248
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cpe:2.3:a:otrs:otrs:5.0.0
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cpe:2.3:a:otrs:otrs:5.0.1
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cpe:2.3:a:otrs:otrs:5.0.10
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cpe:2.3:a:otrs:otrs:5.0.11
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cpe:2.3:a:otrs:otrs:5.0.12
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cpe:2.3:a:otrs:otrs:5.0.13
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cpe:2.3:a:otrs:otrs:5.0.14
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cpe:2.3:a:otrs:otrs:5.0.15
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cpe:2.3:a:otrs:otrs:5.0.16
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cpe:2.3:a:otrs:otrs:5.0.17
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cpe:2.3:a:otrs:otrs:5.0.18
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cpe:2.3:a:otrs:otrs:5.0.19
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cpe:2.3:a:otrs:otrs:5.0.2
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cpe:2.3:a:otrs:otrs:5.0.20
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cpe:2.3:a:otrs:otrs:5.0.21
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cpe:2.3:a:otrs:otrs:5.0.22
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cpe:2.3:a:otrs:otrs:5.0.23
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cpe:2.3:a:otrs:otrs:5.0.24
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cpe:2.3:a:otrs:otrs:5.0.25
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cpe:2.3:a:otrs:otrs:5.0.26
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cpe:2.3:a:otrs:otrs:5.0.27
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cpe:2.3:a:otrs:otrs:5.0.28
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cpe:2.3:a:otrs:otrs:5.0.29
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cpe:2.3:a:otrs:otrs:5.0.3
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cpe:2.3:a:otrs:otrs:5.0.30
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cpe:2.3:a:otrs:otrs:5.0.31
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cpe:2.3:a:otrs:otrs:5.0.32
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cpe:2.3:a:otrs:otrs:5.0.33
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cpe:2.3:a:otrs:otrs:5.0.34
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cpe:2.3:a:otrs:otrs:5.0.35
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cpe:2.3:a:otrs:otrs:5.0.36
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cpe:2.3:a:otrs:otrs:5.0.4
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cpe:2.3:a:otrs:otrs:5.0.5
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cpe:2.3:a:otrs:otrs:5.0.6
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cpe:2.3:a:otrs:otrs:5.0.7
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cpe:2.3:a:otrs:otrs:5.0.8
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cpe:2.3:a:otrs:otrs:5.0.9
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cpe:2.3:a:otrs:otrs:6.0.0
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cpe:2.3:a:otrs:otrs:6.0.1
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cpe:2.3:a:otrs:otrs:6.0.10
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cpe:2.3:a:otrs:otrs:6.0.11
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cpe:2.3:a:otrs:otrs:6.0.12
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cpe:2.3:a:otrs:otrs:6.0.13
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cpe:2.3:a:otrs:otrs:6.0.14
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cpe:2.3:a:otrs:otrs:6.0.15
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cpe:2.3:a:otrs:otrs:6.0.16
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cpe:2.3:a:otrs:otrs:6.0.17
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cpe:2.3:a:otrs:otrs:6.0.18
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cpe:2.3:a:otrs:otrs:6.0.19
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cpe:2.3:a:otrs:otrs:6.0.2
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cpe:2.3:a:otrs:otrs:6.0.3
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cpe:2.3:a:otrs:otrs:6.0.4
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cpe:2.3:a:otrs:otrs:6.0.5
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cpe:2.3:a:otrs:otrs:6.0.6
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cpe:2.3:a:otrs:otrs:6.0.7
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cpe:2.3:a:otrs:otrs:6.0.8
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cpe:2.3:a:otrs:otrs:6.0.9
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cpe:2.3:a:otrs:otrs:7.0.0
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cpe:2.3:a:otrs:otrs:7.0.7
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cpe:2.3:o:debian:debian_linux:8.0