Vulnerability Details CVE-2018-20800
An issue was discovered in Open Ticket Request System (OTRS) 5.0.31 and 6.0.13. Users updating to 6.0.13 (also patchlevel updates) or 5.0.31 (only major updates) will experience data loss in their agent preferences table.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.002
EPSS Ranking 47.7%
CVSS Severity
CVSS v3 Score 6.5
CVSS v2 Score 5.5
References