Vulnerability Details CVE-2014-1694
Multiple cross-site request forgery (CSRF) vulnerabilities in (1) CustomerPreferences.pm, (2) CustomerTicketMessage.pm, (3) CustomerTicketProcess.pm, and (4) CustomerTicketZoom.pm in Kernel/Modules/ in Open Ticket Request System (OTRS) 3.1.x before 3.1.19, 3.2.x before 3.2.14, and 3.3.x before 3.3.4 allow remote attackers to hijack the authentication of arbitrary users for requests that (5) create tickets or (6) send follow-ups to existing tickets.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.015
EPSS Ranking 70.7%
CVSS Severity
CVSS v2 Score 6.8
References
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644
- http://secunia.com/advisories/56655
- http://www.debian.org/security/2014/dsa-2867
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
- http://bugs.otrs.org/show_bug.cgi?id=10099
- http://osvdb.org/102632
- http://secunia.com/advisories/56644
- http://secunia.com/advisories/56655
- http://www.debian.org/security/2014/dsa-2867
- http://www.openwall.com/lists/oss-security/2014/01/29/15
- http://www.openwall.com/lists/oss-security/2014/01/29/7
- https://github.com/OTRS/otrs/commit/6f324aaf8647729d509eebf063a0181f9f9196f7
- https://github.com/OTRS/otrs/commit/92f417277f43832f1a0462f2485fe1fd3fd52312
- https://github.com/OTRS/otrs/commit/ca2c3390fd60d9a3f810ed2c22cbc2c193457b77
- https://www.otrs.com/release-notes-otrs-help-desk-3-3-4
- https://www.otrs.com/security-advisory-2014-01-csrf-issue-customer-web-interface
Products affected by CVE-2014-1694
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cpe:2.3:a:otrs:otrs:3.1.0
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cpe:2.3:a:otrs:otrs:3.1.1
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cpe:2.3:a:otrs:otrs:3.1.10
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cpe:2.3:a:otrs:otrs:3.1.11
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cpe:2.3:a:otrs:otrs:3.1.13
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cpe:2.3:a:otrs:otrs:3.1.14
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cpe:2.3:a:otrs:otrs:3.1.15
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cpe:2.3:a:otrs:otrs:3.1.16
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cpe:2.3:a:otrs:otrs:3.1.17
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cpe:2.3:a:otrs:otrs:3.1.18
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cpe:2.3:a:otrs:otrs:3.1.2
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cpe:2.3:a:otrs:otrs:3.1.3
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cpe:2.3:a:otrs:otrs:3.1.4
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cpe:2.3:a:otrs:otrs:3.1.5
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cpe:2.3:a:otrs:otrs:3.1.6
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cpe:2.3:a:otrs:otrs:3.1.7
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cpe:2.3:a:otrs:otrs:3.1.8
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cpe:2.3:a:otrs:otrs:3.1.9
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cpe:2.3:a:otrs:otrs:3.2.0
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cpe:2.3:a:otrs:otrs:3.2.1
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cpe:2.3:a:otrs:otrs:3.2.10
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cpe:2.3:a:otrs:otrs:3.2.2
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cpe:2.3:a:otrs:otrs:3.2.3
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cpe:2.3:a:otrs:otrs:3.2.4
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cpe:2.3:a:otrs:otrs:3.2.5
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cpe:2.3:a:otrs:otrs:3.2.6
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cpe:2.3:a:otrs:otrs:3.2.7
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cpe:2.3:a:otrs:otrs:3.2.8
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cpe:2.3:a:otrs:otrs:3.2.9
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cpe:2.3:a:otrs:otrs:3.3.0
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cpe:2.3:a:otrs:otrs:3.3.1
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cpe:2.3:a:otrs:otrs:3.3.2
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cpe:2.3:a:otrs:otrs:3.3.3