Vulnerability Details CVE-2010-3476
Open Ticket Request System (OTRS) 2.3.x before 2.3.6 and 2.4.x before 2.4.8 does not properly handle the matching of Perl regular expressions against HTML e-mail messages, which allows remote attackers to cause a denial of service (CPU consumption) via a large message, a different vulnerability than CVE-2010-2080.
Exploit prediction scoring system (EPSS) score
EPSS Score 0.014
EPSS Ranking 79.5%
CVSS Severity
CVSS v2 Score 5.0
Products affected by CVE-2010-3476
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cpe:2.3:a:otrs:otrs:2.3.1
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cpe:2.3:a:otrs:otrs:2.3.2
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cpe:2.3:a:otrs:otrs:2.3.3
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cpe:2.3:a:otrs:otrs:2.3.4
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cpe:2.3:a:otrs:otrs:2.3.5
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cpe:2.3:a:otrs:otrs:2.4.1
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cpe:2.3:a:otrs:otrs:2.4.2
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cpe:2.3:a:otrs:otrs:2.4.3
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cpe:2.3:a:otrs:otrs:2.4.4
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cpe:2.3:a:otrs:otrs:2.4.5
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cpe:2.3:a:otrs:otrs:2.4.6
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cpe:2.3:a:otrs:otrs:2.4.7